FREQUENTLY ASKED QUESTIONS

Chartering a private flight is a big decision. Whether you’re looking for a corporate partner or a private flight for an upcoming personal trip, there’s a lot to consider. Jet Air wants to make the process as streamlined and efficient as possible. By putting the clients first, we ensure you always get exactly what you’re looking for. 

Read below for some of our most frequently asked questions. Don’t see the answer to your question? Please contact us directly and we will get back to you as quickly as possible to help customize your travel plans.

FREQUENTLY ASKED QUESTIONS

Chartering a private flight is a big decision. Whether you’re looking for a corporate partner or a private flight for an upcoming personal trip, there’s a lot to consider. Jet Air wants to make the process as streamlined and efficient as possible. By putting the clients first, we ensure you always get exactly what you’re looking for. 

Read below for some of our most frequently asked questions. Don’t see the answer to your question? Please contact us directly and we will get back to you as quickly as possible to help customize your travel plans.

What is the Cost of Booking a Private Flight with Jet Air?

One of the unique things about chartering a private flight with Jet Air is that the cost is not predicated on the number of passengers included. Our Learjet plane can comfortably accommodate up to 7 passengers with baggage. The flight cost remains the same whether you are flying alone or have a full flight.

Is the cost of my flight predicated on the number of passengers in my group?

No. The flight cost remains the same, regardless if you are flying alone or there are as many as 6 additional passengers.

How Do I Decide What Airline to Charter a Private Jet From?

Whether you are traveling for leisure, business or need to transport small cargo, Jet Air can accommodate your needs. Since 1979, Jet Air has provided consistently safe and reliable transportation to individuals and companies in and around the Cincinnati area. We have performed varied missions, such as neonatal transportation for Children’s Hospital of Cincinnati, the transport of critically injured children for Shriners Burns Institute, and countless flights transporting organs for transplant for both Cincinnati and regional hospitals. The flexibility and capabilities of our Learjet plans are truly remarkable and it is always our goal to go above and beyond to exceed the expectations of our customers.

What is the Value of Your Time?

While there are a variety of very specific benefits of choosing to charter a private jet, one of the biggest values is that the entire trip is centered on your specific needs to save you time. From booking a flight to checking in and boarding the plane, every aspect of your trip is customized with time savings and convenience in mind. At Jet Air, we pride ourselves on our customer-centric approach to flying with 24-hour availability, private parking, larger accessibility to airports around the country, and available catering on-board.

Will I be flying with people I don’t know?

No. Each flight you schedule is yours and yours alone. Additional passengers must be part of your business or personal travel party. Per the FAA mandate attendant to our Charter Certificate, reservations for traditional airline scheduled service is not permissible.

Aircraft Charter Terms and Conditions

What is your flight cancellation policy?

There is no charge for a cancellation received up to 24 hours prior to a Domestic flight or up to 48 hours prior to an International flight.

Are there baggage restrictions?

It is Jet Air’s Policy to anticipate and accommodate our customer’s every need while traveling. It is also our goal to provide a safe and comfortable environment aboard our aircraft while complying with all Federal Regulations. Therefore we ask that you spend a moment reviewing some basic rules regarding the carriage of luggage, handbags etc.

Due to space constraints and/or Federal Regulation the following items shall be accepted or restricted baggage for each passenger. It is mandatory that each passenger presenting baggage or carry on items for transport visit www.TSA.gov for specific item restrictions.

Accepted:

  1. One travel case no larger than 12″ x 14″ x 24″ weighing no more than 30 Lbs.
  2. One carry on handbag/brief no larger than 12″ x 18″ x 5″ and weighing no more than 10 Lbs.

Restricted:

No golf bags or sporting equipment* of any description shall be accepted for transport in addition to the above mentioned items. In cases where there is no additional baggage, a maximum of four sets of golf clubs can be accommodated.

No food items, including beverages, other than those to be consumed while aboard the aircraft.

No pets or pet carriers without prior authorization.

No firearms OR munitions except those receiving prior approval by Jet Air.

No fireworks of any description.

No items listed as hazardous or dangerous materials without prior approval from Jet Air.

Exceptions:

Every effort shall be made by Jet Air to customize the baggage allowance to each customer’s requirements. Exceptions to these rules depend upon total number of passengers and other controlling details surrounding each trip. If your travel plans include a restricted item appearing on this document or baggage in addition to that allotted, we ask that you contact Jet Air in advance of your scheduled day of departure for guidance. In such case a detailed listing of those items to include dimensions and weight must be presented and approved prior to flight.

Item may be carried in “baggage accepted.”

TESTIMONIAL

WHAT OUR CLIENTS SAY

“I have been flying with Jet Air for about 10 years.  I would highly recommend them for any business or personal flight when traveling for a single day with 2-6 passengers.  I believe it is a much greater value than flying on a commercial airlines.  The ease of walking stress free from the car to the jet within two minutes without check-in or security delays is incredible and their safety record is impeccable.  The staff at Jet Air is well trained, efficient and a pleasure to fly with.  I especially enjoy working with Bobbie to schedule our flights. She is very accommodating and helpful.”

GREG R.

“Using Jet Air improves my productivity by saving substantial travel time and allowing me to see our customers yet still be back at home with my family in the evening. Jet Air handles all aspects of my trip in a very professional manner.”

JOHN M.

“Jet Air has been practically part of our family for almost twenty years. They have always been there for us.”

BOB P.

“Jet Air has been our go-to mode of transportation for domestic travel. It is amazingly fast and convenient – no waiting, no long security lines, safe, comfortable, hospitable, flexible. I have used Jet Air for over twenty years without regret.”

DICK R.

“The pilots and staff at Jet Air always greet me with a smile, accommodate my travel schedule and put safety first!”

JENNIFER H.

TESTIMONIAL

WHAT OUR CLIENTS SAY

“I have been flying with Jet Air for about 10 years.  I would highly recommend them for any business or personal flight when traveling for a single day with 2-6 passengers.  I believe it is a much greater value than flying on a commercial airlines.  The ease of walking stress free from the car to the jet within two minutes without check-in or security delays is incredible and their safety record is impeccable.  The staff at Jet Air is well trained, efficient and a pleasure to fly with.  I especially enjoy working with Bobbie to schedule our flights. She is very accommodating and helpful.”

GREG R., SHEPHERD CHEMICAL

“Using Jet Air improves my productivity by saving substantial travel time and allowing me to see our customers yet still be back at home with my family in the evening. Jet Air handles all aspects of my trip in a very professional manner.”

JOHN M., SHEPHERD COLOR

“Jet Air has been practically part of our family for almost twenty years. They have always been there for us.”

BOB P.

“Jet Air has been our go-to mode of transportation for domestic travel. It is amazingly fast and convenient – no waiting, no long security lines, safe, comfortable, hospitable, flexible. I have used Jet Air for over twenty years without regret.”

DICK R.

“The pilots and staff at Jet Air always greet me with a smile, accommodate my travel schedule and put safety first!”

JENNIFER H., SHEPHERD CHEMICAL

BOOKINGS & QUESTIONS

We put our clients first. When you choose to fly Jet Air, you deal directly with our personnel from start to finish. We are fully licensed to conduct flight operations as a stand-alone company. This allows you to speak directly with our qualified staff members through every step of the booking process ensuring consistency, efficiency, and privacy.

Have questions? We understand how important it is to make the right decision when chartering a plane. We encourage you to contact us directly to start booking your plans or to ask any questions you may have with the process. One of our skilled representatives will get in touch right away.

We are honored to help get you to your destination in first-class style.

CONTACT US

BOOKINGS & QUESTIONS

We put our clients first. When you choose to fly Jet Air, you deal directly with our personnel from start to finish. We are fully licensed to conduct flight operations as a stand-alone company. This allows you to speak directly with our qualified staff members through every step of the booking process ensuring consistency, efficiency, and privacy.

Have questions? We understand how important it is to make the right decision when chartering a plane. We encourage you to contact us directly to start booking your plans or to ask any questions you may have with the process. One of our skilled representatives will get in touch right away.

We are honored to help get you to your destination in first-class style.

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